Contact Us

How to Reach Us

ICAS of Canada
100 Stone Road West, Suite 102
Guelph ON N1G 5L3
Canada

Telephone: 519-763-7282 (temporarily closed)
Toll Free in Canada: 1-800-321-6021 (temporarily closed)
Fax: 519-763-6964

Send us an e-mail

Please note that ICAS' office is closed to the public.

Applications can be submitted on-line with documents submitted by mail or courier.

ICAS Office and Telephone Hours

Telephone lines: CLOSED UNTIL FUTHER NOTICE
Office hours (for in-person submission): CLOSED UNTIL FUTHER NOTICE

Privacy

ICAS values your privacy. We are not authorized to provide information about an application or assessment to any third party without your signed, written consent. If you would like to authorize ICAS to discuss your file with someone else, please provide a signed, written letter with your application or documents. Please note that both the application form and document submission form must be signed by you, the applicant.

See Full Privacy Policy

News & Updates

Office Closed to the Public

ICAS' physical office is open to staff only. The office remains to the public until further notice. Applications may be submitted on-line and documents may be submitted by mail or courier.

Thank you for your understanding.

Telephone Lines

ICAS' telephone lines will remain closed at this time. Enquiries can be sent by e-mail.

This will permit ICAS staff to process and review incoming documents and to prepare and issue Assessment Reports.

Processing Time (ECA for Immigration to Canada)

The average processing time for the Canadian Immigration Assessment Package is approximately 30 weeks from the date on which all required documentation is received in our office. This is an approximate processing time and is not a guarantee. ICAS does not offer rush services. This information will be updated as necessary based on application volumes and COVID-19 developments.

Processing Time (other ICAS reports)

Processing time begins when all required documentation has been received in our office. These are an estimate only and rush services are not available.

The following are the current average processing times for each type of ICAS Assessment Report:

General Assessment Report (10-12 weeks)

Secondary School Comprehensive Assessment Report (10-12 weeks)

Postsecondary Comprehensive Assessment Report and Secondary and Postsecondary Comprehensive Assessment Report (25 weeks).

Please note that these estimates do not apply to assessments for immigration to Canada.

Immigration to Canada

If you are applying for immigration to Canada, ICAS has a separate application process for immigration applicants who require an ECA.

Learn More