File Status

If you applied for your assessment on August 1, 2024 or later, you can track the status of your application by logging into your Client Gateway Account. 

Your account will always have the most up-to-date information about the status of your request. Customer service staff are not able to provide any additional information by phone or e-mail.  

Your account is updated when documents are received and processed, if a communication has been sent, when the documentation has been reviewed and your file is placed in the queue for assessment, when the assessment is in progress, and again when the Assessment Report is complete.

For information about estimated processing time for each type of ICAS Assessment Report, please see the News and Updates on ICAS' website.

If you completed your application for your initial ICAS Assessment Report prior to August 2024, you do not have an ICAS Client Gateway account.  Please contact us to request an update on the status of your recent application. 

Your patience and understanding is appreciated.