You can track the progress of your assessment online. You will need your date of birth and ICAS File Number to log in. Please note that the file status does not contain any personal information and cannot be used to update your application or add services.
Your file status will be updated when documents are processed by our Document Control Unit and as your file moves through the assessment process. Please note that, due to the volume of mail we are currently receiving, it can take up to two weeks for mail that has physically arrived in our office to be processed by our Document Control Unit. The file status contains the most up-to-date information about your file. Customer service staff are not able to provide any additional information by phone or e-mail.
If you do not see an update with regard to the arrival of documents, this means that the documents have not yet been processed by our Document Control Unit. Please do not contact ICAS to confirm the arrival of documents. Staff do not have access to the incoming mail until it is processed by the Document Control Unit. Your patience is appreciated.
Check File Status