COVID-19 Pandemic

As you may be aware, the Government of Ontario has, again, ordered the closure of all non-essential businesses. The current stay-at-home order is in effect from April 8, 2021 for at least four weeks.

During this closure, ICAS will continue to receive and process incoming documentation. Please understand, however, that there will be significant delays as the office must close to all but essential staff. ICAS understands that this is frustrating, but it is beyond our control.

Applications may be submitted on-line.  Some types of documents may be submitted electronically.  Please contact ICAS by e-mail for details.  If you are required to submit original documents, these must be submitted by mail or courier.  In person submission is not available.

Please note that the current stay-at-home order is not expected to impact overall processing times.  Assessment and research staff continue to prepare and issue Assessment Reports electronically. The original reports will follow by mail or courier when possible.

Telephone lines will be closed.  While we will continue to answer e-mail enquiries, please expect responses to be delayed.

Thank you for your patience and understanding throughout this very challenging time.